PolicyWith Prior approval from Paint Tech Hamilton Ltd management a full refund may be provided to a customer who returns product they've purchased to our warehouse, in original unopened packaging accompanied by the original invoice and within 15 days.
Note: Shipping expenses, in both directions, are not refundable.If the goods you receive are faulty, we will replace those goods if they are returned to our warehouse within 15 days of purchase accompanied by the original invoice. Reimbursement for shipping expenses will be up to the value of the original quoted shipping cost.After 15 days returns and refunds are subject to manufacturer's warranty.
PrivacyThe privacy of your customer data, orders and credit cards are important to us. We will not disclose or sell your customer data to any third party. We will only send you email newsletters if you explicitly opt in.Credit card details are not stored anywhere on our servers or in our premises. Your credit card details are processed in real time by an independent payment gateway authorised by our bank, using secure encryption.
Delivery TimesWe will process your order within 1 business day following payment in cleared funds. Payment by online banking will be checked regularly and confirmed. We will send you an email notifying you when your order has been shipped. Please allow 1-3 days for delivery within NZ unless otherwise notified by email of telephone call.
Contact Us For More Information
Address: 1 Sunshine Avenue, HAMILTON, WAIKATO, New Zealand
Phone: Shop 07 850 4075